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  • Writer's pictureRichard Roppa

Difficult Discussions: Telling a Client When to Let Go of Their Business

Running a company is challenging. Business owners do everything it takes to ensure that their operations and procedures are going according to plan. But sometimes, no matter how hard one tries, some things simply don’t work out—raising the possibility of closing down a business for good.

As an accounting professional, you must keep track of your client’s finances, continuously analyzing their every move and keeping the business from going overboard. If you can foresee that their company isn’t going too well, it’s also your responsibility to let them know about it, so they can at least prepare for the changes that are bound to happen.

You can help companies who are at risk of closing down by looking at the bigger picture and figuring out which course of action is more practical in the long run. Before you decide to tell them the bad news, you first need to think over a few considerations.

Deliberate Their Personal Reasons

It would help if you found out the personal reasons involved in the possible closing down of your client’s company. Determine their business’s financial status and whether they can still get back on track despite the mountain of debts and issues they’re facing.

Besides the current economic and global problems, you should analyze how your client is holding up and if they can still keep their business stable and move forward. Knowing potential issues that aren’t work-related could also help you determine if it’s the right time to tell them to shut down the business or keep pushing forward.

Think of Alternative Solutions

Aside from knowing your client’s personal affairs, it would be best to come up with alternative ways to maintain the business if it still holds the potential to regain control and stay open. You should ask your client if they intend to keep their company and if they’re in it for the long run.

You can also ask them if they ever plan to sell out their business and move to a new venture and if they have a given timeframe in mind. Knowing if your client is considering a succession plan can also help prove if the company is still worth saving, especially if it’s being passed on to others.

Assess the Effects of Closing Down the Company

Before you make a move to finally tell your client that it’s time to let go of their business, you also need to contemplate the effects of such a decision. Knowing how it will affect your client and their employees is crucial, as this would ultimately determine the next course of action.

If they do agree to let go of their business, it would be helpful to know any remaining debts and liabilities they still have to take care of and whether they can pay it off on time. Their assets should also be thought over for liquidation purposes and if they can still be sold in exchange for a fair amount.


Sometimes, your client has exhausted all their means, and the only practical option to do is to shut down the business and withhold all operations. As their accountant, it’s your job to let them know as soon as possible to avoid worse ramifications in the future. Before deciding that it’s all for the best, you should deliberate your client’s personal reasons, think of other solutions, and assess the effects of closing down the company.

Are you looking for a business consultant in Palm Springs, CA, to help your business trudge on amidst this pandemic? Quasar Cowboy Consulting is a consulting firm that is committed to giving software companies and bookkeeping firms accounting advice to keep them powering through to success. Get in touch with us today to book an appointment!

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